Shipping Policy

Last updated: November 2, 2026

From our workshop to your doorstep: here's how Grindstone Racing gets your gear to you, how long it takes, and what happens along the way.

Dispatch prep3–5 working days
Import dutiesCovered by us
TrackingSent with every order
Delivery confirmedOnce the courier scans it

Shipping Partners

We ship worldwide through leading international couriers, including DHL, UPS, FedEx, DPD, DPEX Worldwide, and Skynet Express, giving reliable coverage across all major destinations.

Order Processing Time

All orders are processed within 3 to 5 working days from the date of purchase. For custom orders, processing time may vary and will be confirmed at the time of order.

Please note. Fully custom suits and vintage suits are made to order and require additional production time. Estimated handling time is 7 to 10 business days before dispatch.

Estimated Delivery Timeframes

Once dispatched, estimated transit times by region are as follows:

  • United Kingdom: 8 to 10 business days
  • United States: 10 to 12 business days
  • United Arab Emirates: 8 to 10 business days
  • Saudi Arabia: 8 to 10 business days
  • Australia: 8 to 10 business days
  • Netherlands: 10 to 15 business days
  • France: 10 to 15 business days
  • Italy: 10 to 15 business days
  • Rest of the world: 10 to 15 business days

These are estimated transit times and do not include the 3 to 5 day processing period. Total delivery time is processing plus transit. Delivery may occasionally take longer due to customs clearance, public holidays, or courier delays beyond our control.

Remote and hard-to-reach areas. Some addresses are in regions that couriers class as remote, such as islands, rural or mountainous areas, and some outlying postcodes. Deliveries to these locations usually take longer than the times above, so if your address is in a remote area, please allow extra time for your parcel to arrive.

Shipping Charges

We offer duty-paid standard shipping on all orders. We take care of customs duties and import taxes before your order is dispatched, so there are no additional charges due on delivery. Shipping costs are calculated at checkout based on your location and order weight.

Please note. If your courier contacts you asking for customs fees or any other extra payment, do not pay them. Contact us at support@grindstoneracing.com first and we will resolve it directly with the courier.

Order Tracking

Once your order is dispatched, you'll receive a confirmation email with your tracking number and a direct link to monitor your shipment at every stage of the journey.

Proof of Delivery & Liability

Grindstone Racing's liability for a shipment ends at the moment the courier records it as delivered to the address you entered at checkout.

  • We treat the courier's tracking data, such as a delivery scan, GPS location, photo or signature where one is captured, as proof that the parcel was delivered.
  • If your tracking says delivered but the parcel isn't with you, check with neighbours, reception desks, mailrooms and any safe-place spots, and get in touch with the courier directly.
  • Email us at support@grindstoneracing.com straight away. We'll send you the tracking evidence and support you in opening an enquiry with the courier. However, we're unable to refund or replace a parcel that the courier has confirmed as delivered.
  • None of this affects items that arrive damaged, faulty or incorrect. You can still report those within 7 days of delivery, as explained in our Refund & Exchange Policy.

Lost or Damaged Shipments

If your order hasn't arrived within the maximum estimated delivery window and your tracking does not show it as delivered, or if it arrives damaged, contact us immediately at support@grindstoneracing.com. We'll liaise directly with the courier on your behalf and work to resolve the issue as quickly as possible.

Incorrect Address

Please make sure all delivery details are accurate before completing your order. Grindstone Racing is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided at checkout. If a shipment is returned to us due to address issues, re-dispatch charges will apply.

Unsuccessful Delivery Attempts

If a delivery cannot be completed because the recipient is unavailable or unresponsive, the shipment may be held by the courier or returned to us. Re-dispatch can be arranged, subject to additional shipping and handling charges.

Contact Us

For any shipping related questions, contact us at support@grindstoneracing.com. We aim to respond to all enquiries within 24 hours.

  • Grindstone Racing
  • Email: support@grindstoneracing.com
  • Address: 128 City Road, London, EC1V 2NX, United Kingdom
  • Website: grindstoneracing.com

For order cancellations, see our Cancellation Policy. For returns and refunds, see our Refund & Exchange Policy.